LEGAL POLICY
Last Updated: 31-07-2026
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1. BUSINESS DETAILS
Business Name: Sharma Ji Ka Tadka
Proprietor/Owner: [KIRTI]
Address: [Mundian Khurd, Chandigarh Road], [Ludhiana], [Punjab], [141015]
Phone: [8437099963]
Email: orders@sharmajikatadka.com, info@sharmajikatadka.com
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2. REGULATORY COMPLIANCE A. FOOD SAFETY
Our business is registered and regulated by: FSSAI (Food Safety & Standards Authority of India)
License Number: [22126669000586]
License Type: [License/Registration]
Valid From: [04/08/2026] Valid Until: [03/08/2031]
Our facility complies with:
✓ FSSAI Food Safety Standards
✓ Food Safety & Standards Act, 2006
✓ Hygiene and sanitation requirements
✓ Labeling and packaging rules
✓ Cold chain (where applicable)

B. TAXATION
We are registered under: GST (Goods & Services Tax)
GSTIN: [03BQLPK2105E1ZG]
HSN Codes: [Applicable codes for spices]
Tax Identification: PAN: [BQLPK2105E]
CIN (if applicable): [Corporate Identification Number]
All products include applicable GST.

C. WEIGHTS & MEASURES
We comply with:
✓ Standards of Weights and Measures Act, 1976
✓ Correct weight declarations
✓ Accurate measurement on all products
✓ No short-weight practice All products are weighed and verified. ═══════════════════════════════════════════════════════════
3. CONSUMER PROTECTION
We are governed by: Consumer Protection Act, 2019:
✓ Right to Know (product information)
✓ Right to Choose (refund, return)
✓ Right to Be Heard (complaints)
✓ Right to Seek Redressal (disputes)
✓ Right to Consumer Education
Consumer Complaints: Consumers can file complaints with:
✓ District Consumer Dispute Redressal Commission
✓ State Consumer Dispute Redressal Commission
✓ National Consumer Dispute Redressal Commission
✓ E-Commerce Complaint Portal: consumercomplaints.in ═══════════════════════════════════════════════════════════
4. E-COMMERCE REGULATIONS
We comply with the E-Commerce Rules, 2020 by:
✓ Displaying clear business information
✓ Providing privacy policy
✓ Showing terms & conditions
✓ Clear product descriptions
✓ Transparent pricing
✓ Easy return/refund process
✓ Handling customer complaints
✓ Protecting consumer data
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5. PAYMENT & BANKING
We use: Payment Gateway: Razorpay Authorization: RBI regulated Compliance: PCI-DSS certified Security: SSL encrypted Trust Score: [Razorpay status] Razorpay ensures:
✓ Secure payment processing
✓ PCI compliance
✓ Fraud prevention
✓ Data encryption
✓ Regulatory compliance
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6. PRODUCT LIABILITY
A. WARRANTY Products are warranted to be:
✓ Fresh (within stated shelf life)
✓ Pure (no adulterants)
✓ Safe (tested for contaminants)
✓ Accurately described
✓ Properly packaged
B. LIABILITY For product issues:
✓ Return/refund within 30 days
✓ Compensation for defects
✓ Replacement at no cost We are not liable for:
✗ Improper storage by customer
✗ Usage beyond shelf life
✗ Misuse of product
✗ Allergic reactions (see allergen info)
✗ Indirect damages
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7. DATA PROTECTION
We protect your information per:
✓ Information Technology Act, 2000
✓ Information Technology Rules, 2011
✓ Personal Data Protection principles
✓ See Privacy Policy for details
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8. DISPUTE RESOLUTION
For disputes:
Step 1: Contact us Email: orders@sharmajikatadka.com
Step 2: Resolution attempt (30 days) We will work to resolve issue
Step 3: Escalation (if needed) File complaint with Consumer Commission Jurisdiction: [Ludhiana/Punjab], India Applicable Law: Indian law
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9. INTELLECTUAL PROPERTY
Our intellectual property includes:
✓ Website design and code
✓ Product names and branding
✓ Logo and visual identity
✓ Content and descriptions
✓ Recipes and instructions Protected under:
✓ Copyright Act, 1957
✓ Trade Marks Act, 1999
✓ Designs Act, 2000 Unauthorized use prohibited. ═══════════════════════════════════════════════════════════
10. GRIEVANCE REDRESSAL
For grievances or complaints:
PRIMARY: Email orders@sharmajikatadka.com, info@sharmajikatadka.com
Response: Within 72 hours
SECONDARY: WhatsApp [8437099963]
Response: Within 2 hours
TERTIARY: Consumer Commission [Local District Commission details]
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11. CONTACT INFORMATION
Sharma Ji Ka Tadka
[Mundian Khurd, Chandigarh Road] [Ludhiana], [Punjab] [141015] India Phone: [8437099963]
Email: orders@sharmajikatadka.com, info@sharmajikatadka.com
WhatsApp: [8437099963]
Owner: [KIRTI]
FSSAI License: [22126669000586]
GST Number: [03BQLPK2105E1ZG]
PAN: [BQLPK2105E]
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